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DockWorks Messaging

Ineffective communication can be an obstacle for even the most skilled, in-demand marine professionals. DockWorks helps you deliver clear messaging — from internal updates to customer-facing announcements — so you can focus on growing your business.

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How We Do It

As marine businesses grow, it becomes harder to stay on top of communication. Technicians and owners have enough on their plates as-is — improving messaging isn’t something simple to take on. That’s why DockWorks makes it easy to:

Quickly communicate availability and work status
Set expectations for deadlines
Improve customer experience and retention
And more!

Share Accurate Information If everything you do is through word-of-mouth or on paper, it's easy for important details to be forgotten or left out. With better messaging, you can be sure the information shared between employees and customers is reliable.

Make Decisions With Confidence Eliminate guesswork when it comes to your decision-making. DockWorks messaging allows users to go back through their older messages and gather any information they need.

Enable Genuine Connection While customers appreciate the efficiency that comes with automation, no one likes speaking to a robot. Get the balance you need to succeed by automating some communication without taking out genuine human interactions.

Keep Customers and Employees Happy Miscommunication can be one of the most frustrating parts of providing or receiving a service. Make it easy to get in touch with your team to reduce stress.

Features

BOE Marine is stoked to join the Dockworks community! We are eager to utilize a simplified, automated service-oriented software that the industry has never seen before.

Emily WillieHead of Logistics, BOE Marine

There has been nothing as seamless and easy to use as DockWorks.

Alexander 'Lexi' OssingerPresident, BoatRX

I see the DockWorks software as a replacement for a lot of the time management and accounting software that H2O Marine uses to manage its marine clientele. I'm shocked it hasn't already been done.