Simple-to-Use Software for Plumbing and HVAC Businesses

Empower your plumbing and HVAC business with better communication and better data. Focus on what you do best with the time you save by automating your marine business procedures.

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Been There, Done That

The DockWorks team is passionate about making x as seamless of a process as possible for marine professionals. Why? Because we’ve been there. We know the headaches that come with plumbing, HVAC, and keeping up with basic vessel maintenance — like detailer tracking, universal access to information, and more. That's why we've made it our mission to transform marine plumbing and HVAC services for the better. GET STARTED TODAY

Our Products

Discover your new favorite marine vessel product.

How We Help Plumbing and HVAC Shops

Integrated Payments and Billing With Quickbooks You focus on plumbing and HVAC services. We've got the estimates, billings, payments, and more taken care of — all within the DockWorks software. Technicians rejoice at automated follow-up and recurring service packages.

Customized Employee Restrictions

If a dashboard is completely ungated for whoever uses it, data — from personal information to private financials — is on view for all to see. Use custom restrictions to avoid compromising the safety and security of your business.

Better Tracking and Scheduling Whether you need to track orders for plumbing and HVAC parts or schedule technicians, DockWorks has you covered. Update customers in real-time with accurate information to keep them informed and happy.

Improved Inventory Management

Know which plumbing and HVAC tools you have and where you have them at all times with 24/7 inventory visibility. DockWorks enables proactive inventory management, so you'll never run out of stock again.

Our Partners

DockWorks believes in the power of partnership. That’s why we’re partnered with world-class marine organizations.

National Marine Manufacturers Association

American Boat & Yacht Council

National Marine Electronics Association

International Association of Marine Surveyors

Society of Accredited Marine Surveyors

Plumbing and HVAC Business FAQs

How do I estimate a plumbing and HVAC job?

Your plumbing and HVAC estimates should include:

Contact information
Project summary
Total labor and materials cost
Total cost
Your insurance and license information
Guarantee of work

That’s it. You can get much more granular, but a standard work order or job will include these must-have items.

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How do I create a plumbing and HVAC invoice?

When it comes to the invoice itself, there are a few best practices. Make sure your invoices include:

Your company name and logo, physical address, phone number, and email address
The name of the client and their mailing, vessel, and physical address
Any legal requirements, such as a Tax ID
A date and invoice number
The payment terms
Late fees if the client doesn't meet payment terms
Details of the work order and jobs completed including the itemized charges

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How should I receive payment?

You can take payments by offering customers the option to pay with a credit card through DockWorks payments. If you can’t accept payment for services in person, you can always send an invoice via email or text so your customer can pay with a card or bank account from wherever they are.

Pro Tip: Use the automated messaging and reminders within our system to make it easy to follow up and receive contactless payments!

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How do I manage recurring service contracts?

Your standard recurring service agreement will look different based on the specific services you offer. For electronic installation services, you can manage service contracts simply in DockWorks, but always remember marine maintenance agreements should include:

Services to be provided — Specify the type and scope of your services, along with any additional details. Will you provide recurring maintenance at your customer’s home each month, or does the nature of your work only require you to respond to issues as needed.
Time and money — How much will your customers pay for your services, and when does the agreement expire?
Performance standards — What kind of quality can your customers expect from your services? Define the specific standards your work will live up to, and detail any processes your team will use to determine when a project is complete.
Monitoring and reporting — Will you provide regular inspections or DockWorks 24/7 monitoring services as part of your recurring service agreement? If so, explain how you (or your Techs) will collect that data and state whether customers will have access to it.

In the event of an emergency, give your customers peace of mind by providing them with an emergency action plan. Set expectations by defining how quickly customers can expect an emergency response and how rapidly issues are likely to be resolved.

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"There has been nothing as seamless and easy to use as DockWorks."

Lexi OssingerBoatRx - President

"BOE Marine is stoked to join the DockWorks community! We are eager to utilize a simplified, automated service-oriented software that the industry has never seen before."

Emily WilleBOE Marine & RV - Head of Logistics

"I see the DockWorks software as a replacement for a lot of the time management and accounting software that H2O Marine uses to manage its marine clientele. I'm shocked it hasn't already been done."

Phillip BrassingtonH20 Marine

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