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    Simple-to-Use Software for Engine Repair and Maintenance Businesses

    From managing inventory to dealing with maintenance cycles, DockWorks makes your engine repair and maintenance processes easier than ever. Expertise and years of marine industry experience enable DockWorks software to take your business to the next level.

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    Been There, Done That

    The DockWorks team is passionate about making engine maintenance as seamless of a process as possible for marine professionals. Why? Because we’ve been there. We know the headaches that come with engine repair and  vessel health maintenance — like lack of inventory visibility, inefficient maintenance plans, and more. That's why we've made it our mission to transform engine repair and maintenance for the better.

    Our Products

    Discover your new favorite marine vessel product.

    How We Help Engine Repair and Maintenance Shops

    Improved Inventory Management Know what you have and where you have it at all times with 24/7 inventory visibility. DockWorks enables proactive inventory management, so you'll never run out of stock again. 
    Easy-to-Use Maintenance Cycles Use tools like service plans, work order management, and more to manage your maintenance cycles. DockWorks software was purpose-built to simplify even the most complex engine maintenance tasks.
    White-Glove Customer Service Build trust and boost customer retention by offering flexible payment options, traceability, and improved communication. Grow your reputation with better customer service powered by DockWorks.
    Better Scheduling and Tracking Whether you need to track an order for engine repair parts or schedule technicians, DockWorks has you covered. Update customers in real-time with accurate information to keep them informed and happy. 

    Our Partners

    DockWorks believes in the power of partnership. That’s why we’re partnered with world-class marine organizations.

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    National Marine Manufacturers Association
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    American Boat & Yacht Council
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    National Marine Electronics Association
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    International Association of Marine Surveyors
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    Society of Accredited Marine Surveyors

    Marine Engine Repair and Maintenance FAQs

    How do I estimate an engine maintenance or repair job?

    Your marine engine maintenance job estimates should include:
    • Contact information
    • Project summary
    • Total labor and materials cost 
    • Total cost
    • Your insurance and license information
    • Guarantee of work
    That’s it. You can get much more granular, but a standard work order or job will include these must-have items.
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    How do I create an engine maintenance invoice?

    When it comes to the invoice itself, there are a few best practices. Make sure your invoices include:
    • Your company name and logo, physical address, phone number, and email address
    • The name of the client and their mailing, vessel, and physical address
    • Any legal requirements, such as a Tax ID
    • A date and invoice number
    • The payment terms
    • Late fees if the client doesn't meet payment terms
    • Details of the work-order and jobs completed including the itemized charges
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    How should I receive payment?

    You can take payments by offering customers the option to pay with a credit card through DockWorks payments. If you can’t take payment for general marine maintenance services in person, you can always send an invoice via email or text so your customer can pay with a card or bank account from wherever they are.

    Pro Tip: Use the automated messaging and reminders within our system to make it easy   to follow up and receive contactless payments!

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    How do I manage recurring service contracts?

    Your standard recurring service agreement will look different based on the specific services you offer. For general marine services, you can manage service contracts simply in DockWorks, but always remember marine maintenance agreements should include:
    • Services to be provided — Specify the type and scope of your services, along with any additional details. Will you provide recurring maintenance at your customer’s home each month, or does the nature of your work only require you to respond to issues as needed.
    • Time and money — How much will your customers pay for your services, and when does the agreement expire?
    • Performance standards — What kind of quality can your customers expect from your services? Define the specific standards your work will live up to, and detail any processes your team will use to determine when a project is complete.
    • Monitoring and reporting — Will you provide regular inspections or DockWorks 24/7 monitoring services as part of your recurring service agreement? If so, explain how you (or your Techs) will collect that data and state whether customers will have access to it.
    In the event of an emergency, give your customers peace of mind by providing them with an emergency action plan. Set expectations by defining how quickly customers can expect an emergency response and how rapidly issues are likely to be resolved.
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    sprocket

    "There has been nothing as seamless and easy to use as DockWorks."

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    Lexi OssingerBoatRx - President
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    "BOE Marine is stoked to join the DockWorks community! We are eager to utilize a simplified, automated service-oriented software that the industry has never seen before."

    Emily Willie BOE Marine Headshot-1

    Emily WilleBOE Marine & RV - Head of Logistics
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    "I see the DockWorks software as a replacement for a lot of the time management and accounting software that H2O Marine uses to manage its marine clientele. I'm shocked it hasn't already been done."

    Phillip BrassingtonH20 Marine
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    Experience the only platform designed for marine service professionals and get started on the right path, right away.

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